Medicare Part D plans are permitted to call you on the telephone to give you information to help you make an informed choice. Telemarketers may describe the benefits of a plan, ask you if you want pre-enrollment information, and inform you of changes in a plan.
If you do not want telemarketers to call you, you can register your phone number with the Do Not Call Registry. To register, call 1-888-382-1222 (TTY 1-866-290-4236) from the number you wish to register. If you have an e-mail address, you can register online at www.donotcall.gov. Registration is free and does not expire, unless your telephone is disconnected. If you are registered with the Do Not Call Registry, then Medicare Part D telemarketers are not allowed to call you.
Telemarketers can…
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Telemarketers cannot…
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Call you at home if you are not registered with the Do Not Call Registry
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Call your phone number if you are registered with the Do Not Call Registry
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Call during limited hours of
8:00AM - 9:00 PM
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Call you again if you request that they “not call again”
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Describe benefits of a plan and ask if you would like information sent to you.
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Ask you for personal identification or financial information like Social Security, Medicare, or credit card numbers, or bank account numbers and information
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Call you again if you say you are not interested (If you do not want them to call back, ask to be put on their “Do Not Call” list)
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Enroll you in a plan
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